JTL

JTL Enhances Attendance Management and Operational Efficiency with Celcat

JTL, a large apprenticeship provider working with 8,000 apprentices and 3,800 employers across England and Wales, faced significant challenges in managing attendance across its extensive network of training centres.

Manual processes involving spreadsheets led to inefficiencies, a lack of centralised visibility, and difficulties in early intervention and safeguarding. To address these issues, JTL implemented Celcat’s attendance software, resulting in improved accuracy, enhanced efficiency, and better overall attendance management.

From Manual Spreadsheets to Centralised Control

Before implementing Celcat, JTL relied heavily on manual processes, primarily spreadsheets, to track attendance. This presented several challenges:

• Attendance tracking was time-consuming and labour-intensive, requiring significant administrative effort.
• Attendance data was scattered across individual centres, making it difficult to gain a comprehensive overview or identify trends.
• The absence of automated alerts hindered early intervention for at-risk apprentices and potentially delayed responses to safeguarding concerns.
• Attendance data was not consistently formatted, making comparing attendance across different training centres challenging.

Implementing Celcat Attendance Software

JTL implemented Celcat’s attendance software to streamline its attendance management processes. Key features that proved beneficial included:

• Centralised System: Celcat provided a centralised platform for managing attendance data across all 74 training centres.
• Access Control: The system allowed for careful control of user access, ensuring that staff members could only view data relevant to their apprentices.
• Automated Alerts: Celcat’s automated alerts notified employers and welfare teams of apprentice absences, enabling prompt action.
• Data Integration: Celcat facilitated the import of data from JTL’s MIS system, ensuring accurate and up-to-date information.
• Customisable Mark Types: The ability to customise mark types allowed JTL to capture specific absence reasons, such as employer-related absences.
• Reporting and Analysis: Celcat provided comprehensive reporting capabilities, enabling JTL to analyse attendance trends and identify at-risk apprentices.
• Timetabler Integration: Celcat’s integration with the timetabling system helped to identify scheduling errors.

Improved Accuracy, Efficiency, and Student Support

The implementation of Celcat’s attendance software yielded several positive outcomes for JTL:

• Celcat significantly reduced administrative time and streamlined the attendance tracking process.
• The centralised system and data integration minimised errors and ensured accurate attendance records.
• Celcat provided a comprehensive view of attendance data across all training centres, enabling better analysis and decision-making.
• Automated alerts and timely data facilitated early intervention for at-risk apprentices and enhanced safeguarding measures.
• The timetabler integration provided insights into resource utilisation, allowing for more efficient allocation.
• Improved compliance with funding requirements through accurate attendance reporting.
• JTL’s achievement rate has increased; it stands at 63.9%, up from 62.8% in 2022/23 and 61.4% in 2021/22.

Key Takeaways

• Celcat’s attendance software provided JTL with a centralised, efficient, and accurate solution for managing attendance across its extensive network.
• The software’s features enabled JTL to improve data accuracy, streamline processes, and enhance apprentice support.
• JTL highly recommends Celcat attendance to other training providers, citing its ease of use, robust functionality, and excellent customer service.

By implementing Celcat’s attendance software, JTL transformed its attendance management processes, achieving greater efficiency, improved data visibility, and enhanced support for its apprentices.